Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of products and services that are marked as nonrefundable courses and digital ebooks and courses are exempt from being returned.
Additional non-returnable items:
- services
- courses
- Digital products such as ebook tutorials
To complete your return, we require a receipt or proof of purchase.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {below email address}.
Refunds and Returns
To return your product, you should mail on with all your details and invoice.
Contact us at {info@theforexgem.com} for questions related to refunds and returns.